Like a COO
Operations lead
Keeps your records flowing, notices when an update is late and tells you what needs attention.
Working on sample dataFor independent practices and rural clinics
A full data and operations team, sized for your clinic.
Hospitals have whole departments for data, finance, systems and quality. MyCareFriend gives smaller clinics that same support through a team of digital assistants, each built for one job, so your staff can spend their time on patients.
Getting ready for our first pilot practices. Examples on this site use sample data.
Sample data for a made-up clinic
Your clinicat the center
Operations lead
Data analyst
Finance lead
Patient companion
Systems and security
Researcher
Counted
312 of 436 adults with diabetes
Late update
Patient list, flagged at 6:30 am
Checked first
7 checks ran, 20 records to tidy
Diabetes control
72%up from 64%
Why we started
Every lost page is part of a patient's story.
Many clinics still run on paper charts and spreadsheets. History goes missing, reports take nights to build, and care suffers for it.
We started MyCareFriend to bring these clinics the kind of support hospitals take for granted. It is not about replacing anyone. It is about reaching the teams that have never had this help, so the gap in care can close.
How it fits together
From scattered records to clear answers.
Your systems stay as they are. MyCareFriend reads a copy, checks it, and hands each job to the right assistant.
Chart systemVisits, labs, diagnoses
SpreadsheetsPatient lists, schedules
Paper and bindersFollow-up calls, notes
Billing exportsCharges, payments
MyCareFriend
Operations
Analyst
Researcher
Finance
Systems
Companion
One organized copy, checked first
Quality numbers you can explainWorking on sample data
Records to tidy, listed for youIn development
Late updates flagged earlyWorking on sample data
Answers, with their sourceIn development
Charges checked against visitsIn development
Reminders for your patientsComing later
Meet your team
The roles a hospital fills, covered for you.
They work alongside your staff, taking on the work that otherwise waits until after hours. Start with what you need most and add more as you grow.
Analytics
Data analyst
Checks your records and works out your quality measures, showing the patients behind every number.
Working on sample dataResearch
Researcher
Answers questions about your data, your measures and program rules in plain words, with the source.
In developmentLike a CFO
Finance lead
Compares charges with visits and follows payments and quality incentives, so less money slips through.
In developmentLike a CIO
Systems and security lead
Looks after the connections to your record systems and keeps watch on who can see what.
In developmentFor your patients
Patient companion
Helps patients take medicines on time and keep appointments, with family included when they choose.
Coming later
Working on sample data today
In development
Coming later
How it works
Three steps from paper to clear answers.
1
We get to know your clinic
A short set of questions by email. Nothing to install.
Your clinic summarySample
Measures you report4
Made today in1 spreadsheet
Time each quarter~3 days
2
We connect and tidy your records
Once a privacy agreement is signed, we read a copy and check it. Your own systems stay as they are.
First readSample
Visits read9,214
Lab results read3,870
Visits entered twice6 found
3
Your team gets to work
Clear numbers, early warnings and answers when you need them.
Monday morningSample
Diabetes control72%
Records to tidy20
Late updates1 flagged
A Monday morning
Everything that needs you, on one screen.
Sample Community ClinicWeek of October 12, 2026
Diabetes control (A1c below 8)
72%
Up from 64% over four quarters. 312 of 436 adults counted.
Records to tidy
20
6 visits entered twice, plus 14 smaller fixes before the quarterly report.
Data updates
- Visits On time
- Lab results On time
- Patient list Late
Operations lead
The patient list update was due at 6:00 am and has not arrived. Everything else came in on time.
Data analyst
Six visits were entered twice. Fixing them before the report keeps your diabetes number accurate.
Sample data. Sample Community Clinic is made up, and this is the view we are building toward.
Privacy first
Built to protect patient trust from day one.
We hold no patient information today. Real records come only after every step below is in place.
TodaySample data only
Before patient dataA signed Business Associate Agreement
Before patient dataHosting covered by a BAA, encrypted at rest
Before patient dataMulti-factor sign-in
ThenA read-only copy of your records
In place today
- Every page and form is encrypted in transit (HTTPS)
- Access by role, with provider accounts approved by hand
- An audit trail the application cannot edit or delete
- Each clinic's records kept separate by the database itself
Your view matters
Help shape what we build.
Tell us what takes up your staff's time today. A real person reads every note and replies by email.